1.感谢客户订单?

Dear Black,?

Thank you for your order No.464 of 20 September.?

The models you selected from our showroom went out today under mypersonal supervision.The package is being air-mailed to you on Swiss.Therelevant documentation is enclosed.I enjoyed meeting you and hope that thisorder represents the beginning of a long and prosperous relationship betweenour companies.The next time you visit us,please let me know in advance so thatI can arrange a lunch for you with our directors.?

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Sincerely yours，

Jim Green

Sales Manager

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2.感谢热情款待第三人?

Dear Mr.Smith,?

I am writing to you just to tell you how very much I appreciate thewarm welcome you extended to my wife when she visited your country last week.?

The help and advice you gave to her,and the introductions youarranged for her,have resulted in a number of very useful meetings and I shouldlike you to know how very grateful I am for all you have done to make thempossible.?

I realized the value of time to a busy person like you and thismakes me all the more appreciative of the time you so generously gave to her.?

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Yours,

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3.感谢惠赐资料?

Dear Mr.Ford,?

Thank you for your letter enclosing an account of the organizationand work of your local trade association.?

I am very grateful for the interest you have shown in our proposalto include details to your association in the next issue of the FinanceAssociations Year Book,and for your trouble in providing such an interesting accountof your activities.Your account is sure to inspire and encourage associationsin other areas.?

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Yours sincerely,?

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4.回复客户的感谢信?

Dear Mr.Green,?

We greatly appreciate your letter describing the assistance youreceived in solving your air-conditioning problems.?

We are now in our fifth year of operation,and we receive manyletters like yours indicating a high level of customer satisfaction with ourinstallations.?

We are pleased that our technical staff assisted you so capably.Wewould like you to know that if you need to contact us at any time in thefuture,our engineers will be equally responsive to your request for assistance.?

If we can be of service to you again,please let us know.Thank youagain for your very kind letter.?

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Yours Sincerely,

Chief Engineer?

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5.感谢工作推荐人?

Dear Professor Black:?

I think you’ll be pleased to know that Ihave been hired as Assistant Advertising Manager of Southern Outdoorsman.I willreport to work July 21.This gives me a little time,and I hope to drop in to seeyou before I leave for Charleston.?

At any rate,I want to thank you for your help.The job looks verychallenging,but because of the thorough training I received at USC,togetherwith your own informal coaching,I’m confident Ican handle it.?

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Best wishes,

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6.感谢客户推荐人?

Dear Paul:?

Yesterday I received a large order from Binghamton Auto Supply andwas told by the owner,Janet Rosenberg,that you were responsible for my gettingthe business.?

I was mighty pleased to have the new business,Paul,but even morepleased that you thought well enough of me to recommend my company to JanetRosenberg.That’s the highest recommendationI can imagine,and I’m grateful for it.Thank you!?

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Cordially,?

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7.感谢客户的付款和订单?

Dear Mr.Green:?

I really appreciate your order for 200 Gem-Con Plastique motorcycletanks.These will be shipped at once.Thanks,too,for the check!?

Beginning in June,we’re offering a specialdiscount on the Gem-Con line.In addition to the trade discount of 33.3percent,we’re giving a extra discount of 5%.?

A lot of our customers are switching to the Plastique tank as areplacement for original metal equipment.They report hearty endorsements fromparticipants in motorcross competition—that the tanksare very lightweight,but extremely tough.We predict you’ll have a similar endorsement!?

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Sincerely Yours,

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8.感谢客户的长期支持?

Dear Mr.Green:?

On March 16，ABC will celebrate its thirdanniversary.It’s a wonderful occasion forus,and we’re not so quietly strutting a bit about theprogress we’ve made.?

Yet we’re fully aware that ouraccomplishments are not simply attributable to“genius”leadership or hard-working employees.We grew and prospered onlybecause we found some great friends like you who gave us loyal support alongthe way.?

So this is a thank-you note—for buying andpushing our products,putting up with occasional errors due to“growing pains，”and just helping to put ABCon the map.The future looks bright,and we want to acknowledge your contributionto this rosy outlook.As we say in Georgia,“Appreciateit!”?

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Very sincerely Yours,

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9.为逾期付款致歉?

Dear Mr.Green,?

We have received your letter,dated today,by fax and apologize forthe ?delay? in payment.?

Due to our internal remittance procedures,which stood longer thananticipated,we could only make our remittance application to our bank today.Therefore,youshould be able to confirm the receipt of the funds in your accounttomorrow,your time.Please accept our sincere apologies for the delay.?

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Yours sincerely.?

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10.为发货单上的错误致歉?

Dear Mr.Black:?

You’re entirely right.In ourJanuary 16 statement that you requested we neglected to deduct the extradiscount of 10 percent to which entitled.?

As sometimes happens,the folks who prepare the statements don’t always get the message.And this time for good reason:I simply did’t get the word to them about the additional discount;so I’m the guilty party.?

Please deduct ＄462 from the statement youreceived.The net amount due is ＄4 158 instead of ＄4 620.?

I want you to know that I’m very sorryabout this oversight and that I’m grateful to you forpointing the error out to me.I appreciate your business!?

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Cordially Yours,

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11.为给别人带来不便公开致歉?

Dear Xidan Resident:?

Building a new store is a messy business as you undoubtedly noticedfrom the dust clouds we raise,the rerouting of traffic on Old Town Road,and thenoise and general confusion we create.?

Although things are still unsettled,we are doing everything wepossibly can to eliminate inconvenience and discomfort for our friends.The goodnews is that we expect to finish the“dirty”part of the job by April 10 and then get back to normal.?

Thank you for your patience.Although we regret being a nuisance,wethink you will be proud of this new Family Foods outlet—a full acre of shopping pleasure—which isscheduled to open September 8 of this year.?

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Cordially Yours,

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12.感谢别人盛情款待?

Dear Jack,?

Lisa and I are still talking about the great afternoon and eveningyou gave us in New York.It is an occasion that will be long remembered.?

Although you probably take New York in stride,everything we saw anddid was a grand adventure:the boat trip around Manhattan Island,cocktails atthe top of the World Trade Center,dinner at the Four Seasons,the Broadwayrevival of our favorite musical,“The Oracle,”and finally the famous cheesecake at Lindy’s.?

The buying trip was very successful,and my boss was immenselypleased with my selections.Never again will I believe the old saying,“You can’t mix business withpleasure.”You provided the pleasure and,incidentallysome of the business.Thank you!?

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Yours Faithfully?

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13.致谢大宗订单?

Dear Sirs,?

You will already have received formal acknowledgment of your orderof 24th August,but as this is your first order with us,I feel I must write totell you how pleased we were to receive it and to thank you for the opportunityyou have given us to supply the goods you need.?

I hope our handling of this order will lead to further businessbetween us and to a happy and lasting association.We shall certainly do ourbest to make it so.?

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Yours faithfully,

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本文来自《商务英语书信写作》第三章商务通用公文及社交公文第六节感谢与道歉函?

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