《外企白领口语速查速说》帮您总结出了15大高频表达方式，这些表达都是按功能来分类的，也就是说不管是在什么样的情景下，掌握了这些表达您就可以张口就来、想说就说。

电话用语
Making a Phone Call

您好，XX公司。您有什么事？
XX Company.Can I help you?

A: ABC Company.Can I help you?
B: Yes,Mr.Lee,please.

我是XX公司的XX。
This is XX of XX company.

A: Hello,this is Sophie of P&G.
B: Yes,how may I help you?

请问XX在吗？/我找XX。
May I speak to XX?

A: May I speak to Ms.Austin?
B: Sorry,shes at lunch.

留言
leave a message

A: He isnt here now,would you like to leave a message?
B: Please tell him to give me a call.

转告
take a message

A: The manager is at the meeting,can I take a message?
B: Please tell him Tom called.

请问您怎么称呼？
Who shall I say is calling?
=May I have your name?
=Whos calling,please?

A: Who shall I say is calling?
B: James Henry,from London.

接电话
get the phone

A: Im busy now.Can someone get the phone?
B: OK.I got it!

接通…的电话
put sb.on

A: Could you put him on?
B: One moment,please.

为…接通电话
put sb. through

A: Would you put me through?
B: OK,Ill get you the person in charge.

请不要挂断。
hang on =hold on

A: Hang on please.Ive asked him to receive the call.
B: Sure,thank you.

他正在接电话。
He is on the phone.
=He is on the other line.

A: May I speak to Mr.Ding?
B: He is on the phone now.

过一会儿打过来
call back later

A: Im in the middle of something.Could you call back later?
B: No problem,Ill call you this afternoon.

请给我回电话。
call me back

A: Could you have her call me back please?
B: OK,Ill let her know.

请转分机8096。
Extension 8096,please.

A: Extension 8096,please.
B: One moment while I connect you.

挂断电话
hang up the phone =get off the phone

A: Tell him to come tomorrow.
B: He has just hung up the phone.

电话会议
telephone conference

A: There is a telephone conference you need to attend this afternoon.
B: I got it,thanks!

打国际长途
make/place an international call
=call overseas

A: Id like to make an international call.
B: Whats the number?

对方付费电话
collect call

A: I need to make a collect call.
B: Just one second,I will connect you.

您太太的电话。
Its your wife calling.
=Your wife is on the phone.

A: Its your wife calling.
B: Please tell her Ill be right with her.

您的电话
There is a call for you.
=You have a call.

A: Mr.Smith,there is a call for you.
B: Thank you.Ill take it here.

打电话求援
call for help/assistance

A: It seems we should call for help.
B: Yes,tell them to hurry.

稍等。
Just a moment. =Hold on,please.

A: Hello,thank you for calling Mail Company.This is Adam speaking,how may I help you?
B: Hello,I would like to speak to your manager of human resources,please.
A: Just a moment,Ill check to see if she is at her desk.May I tell her who is calling?
B: This is Catherine from Pingan Insurance.Im calling in regards to our meeting next Monday.

(电话)联系上…
get hold of sb.= get in touch with sb.

A:Hello,Bill, Daisy speaking.What can I do for you?
B: Hello,Miss Daisy.So glad to get hold of you.
I have an unexpected department meeting next Monday.
Is there any possibility we can move our appointment for that day to Thursday?

我想电话确认。
Im calling to confirm/check again.

A: Hello.This is Emma.Who is calling please?
B: This is Adam of Mail Company.
Im calling to confirm whether you are still available for the reception held by our company next Monday.

我打电话是想…
Im calling to...

A: Good afternoon,Mr.Joseph.This is Amy of Mail Company.
Im calling to see if its possible for you to meet me sometime tomorrow.
B: Ok,would it be convenient for you to come in at 10 a.m.?

我没听清。
I didnt quite catch that.

A: Im sorry,I didnt quite catch that,could you please repeat the number?
B: No problem,my office number is 82793796.

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